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Satispay

Satispay' is a payment method added in Haveno. Satispay is an Italian mobile payment method linked to a bank account that can be used to transfer money easily using phone numbers.

Here is a list of Satispay resources:

What countries are available for Satispay?

Satispay is only currently available in Italy.

What currencies are available for Satispay?

Satispay supports EUR as a currency.

What is the maximum trading duration for Satispay?

The maximum trade time is 1 day. Generally Satispay transfers are instant.

What is the maximum XMR limit for an Satispay trade?

12 XMR

Is Satispay a payment method that can be signed?

No, Satispay accounts do not require signing.

How do I set up a Satispay account?

Download the Satispay app and get started.

To create an account you will need an ID, the IBAN code of your bank account of a country where the SEPA scheme is available and an Italian tax code.

How do I add Satispay as a payment method in Haveno?

It is easy to add your Satispay account to Haveno.

  • Go to the top menu in Haveno and select Account.
  • Then select National Currency Accounts.
  • Click add new account
  • Select Satispay
  • Complete the details
  • Choose to use a custom account name this helps makes it easier for you to manage multiple payment methods in Haveno (this will be visible only to you, for example: Satispay - EUR - Mario Rossi)
  • Click save new account

Make sure all the details are correct when you add.

Warning

To use Satispay you need a bank account (IBAN) in Italy and to be registered for the service.

Satispay account limits are individually set. If you want to trade increased amounts you will need to contact Satispay support to increase your limits. Traders on Haveno should be aware of their limits. If you trade over the above limits your trade might be cancelled and there could be a penalty.

How do I buy XMR with my Satispay account?

You can buy XMR with Satispay on Haveno in 2 waysː

  • Make an offer to buy XMR on the EUR market.
  • Take an offer to buy XMR on the EUR market.

When the offer is confirmed Haveno will provide you with the XMR Sellers Satispay details for you to complete the payment. You should send payment immediately and confirm you have done so in Haveno by clicking 'payment started'.

If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account.

Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet.

Warning

Please send payment only to the XMR Seller's mobile phone number as provided in Haveno.

Satispay account limits are individually set. If you want to trade increased amounts you will need to contact Satispay support to increase your limits. Traders on Haveno should be aware of their limits. If you trade over the above limits your trade might be cancelled and there could be a penalty.

How do I sell XMR with my Satispay account?

You can sell XMR with Satispay on Haveno in 2 waysː

  • Make an offer to sell XMR on the EUR market.
  • Take an offer to sell XMR on the EUR market.

When the offer is confirmed Haveno will provide with the XMR Buyer with your Satispay details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'.

Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back.

Warning

Please make sure your payment is received from the XMR Buyer's mobile phone number / name as provided in Haveno.

Satispay account limits are individually set. If you want to trade increased amounts you will need to contact Satispay support to increase your limits. Traders on Haveno should be aware of their limits. If you trade over the above limits your trade might be cancelled and there could be a penalty.

Are there any limits for me to be aware of when using my Satispay account?

Account limits are individually set. If you want to trade increased amounts you will need to contact Satispay support to increase your limits: Support Satispay increase-maximum-budget

Are there any fees for me to be aware of when using my Satispay account?

It is free for personal use to send and receive payments. For more info see: Satispay Pricing

How does dispute resolution when trading with Satispay?

If a dispute occurs the arbitrator may ask the buyer to send them information showing that they made the payment of the correct amount to the XMR Seller within the correct time frame.

The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount.

For more information see Conflict Resolution.