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SEPA Payment method

SEPA is a payment method used in Haveno for buying and selling XMR for Euros (EUR). SEPA is the most common way people in the EU send and receive payment to each other via their banks.

SEPA payments usually take a couple of working days to complete, but can take up to 6 days depending on weekends and public holidays.

Where can I find out more about SEPA?

Here's a list of SEPA resources:

What countries are available for SEPA?

SEPA payments are available to most people in Europe. All EU users and some additional European countries can benefit from this service.

What currencies are available for SEPA?

SEPA allows peer to peer payments of:

  • Euros (EUR)

What is the maximum trading duration for SEPA?

The maximum trade time is 6 days. Generally, SEPA payments will be completed within 2 working days. SEPA payments are usually not processed on weekends or bank holidays.

What is the maximum XMR limit for a SEPA trade?

12 XMR

Is SEPA a payment method that can be signed?

Yes, SEPA payment accounts on Haveno require signing to lift limits to above 3 XMR.

How do I set up a SEPA account?

SEPA is supported by all EU-based banks, some EU-based payment providers, as well as some non-EU European banks and payment providers.

How do I add a SEPA account as a payment method in Haveno?

It is easy to add your SEPA account to Haveno.

  • Go to the top menu in Haveno and select Account.
  • Then select National Currency Accounts.
  • Click add new account
  • Select SEPA
  • Complete the details
  • Choose to use a custom account name this helps makes it easier for you to manage multiple payment methods in Haveno (this will be visible only to you, for example: SEPA - EUR - Jan Franco)
  • Click save new account

Make sure all the details are correct when you add.

Make sure to include both your Name as shown by the bank when you send payment (e.g: Jan Franco, or Franco, Jan), your IBAN and BIC number.

Warning

Revolut SEPA accounts are not allowed on Haveno due to poor acceptance by other banks.

How do I buy XMR with my SEPA account?

You can buy XMR with SEPA on Haveno in 2 waysː

  • Make an offer to buy XMR on the EUR market.
  • Take an offer to buy XMR on the EUR market.

When the offer is confirmed, Haveno will provide you with the XMR seller's SEPA details for you to complete the payment. You should send the payment immediately and confirm you have done so in Haveno by clicking Payment Sent.

If you have the option to include a payment reference, please leave it blank. If your bank requires one, please just use your name that matches your bank account.

Once the XMR seller receives your payment, they will confirm in Haveno, and your security deposit and your purchased trade amount will be available in your wallet.

Warning

Please send payment only to the details provided by the XMR Seller in their Haveno account. Please leave the payment description blank.

How do I sell XMR with my SEPA account?

You can sell XMR using SEPA on Haveno in 2 waysː

  • Make an offer to sell XMR on the EUR market.
  • Take an offer to sell XMR on the EUR market.

Once your offer is confirmed, Haveno will provide the XMR buyer with your SEPA details for completing the payment. The buyer should send the payment promtly and confirm in Haveno by clicking Payment Sent.

Upon receiving the payment, confirm it in Haveno. After you've done this, the XMR buyer will receive their funds, and you will get your security deposit back.

Warning

XMR Sellers should expect to receive payment from the name shown in the XMR Buyer's Haveno account. Not all banks will show the IBAN and BIC number the payment came from but the name must match.

Are there any limits for me to be aware of when using my SEPA account?

Limits are set by your bank. Check with your bank what the limits allowed are. Most limits are about €50,000 per day. There is no minimum limit.

Are there any fees for me to be aware of when using my SEPA account?

It is free to send and receive SEPA payments (as in the SEPA network itself do not charge fees to the operators). However, some banks might add changes to send or receive SEPA payments. If your bank has SEPA charges consider looking to open a new bank with fee free banking.

How does dispute resolution when trading with SEPA?

If a dispute arises, the arbitrator may request the buyer to submit information proving they made the payment of the correct amount to the XMR Seller within the specified time frame.

The arbitrator may also ask the seller to provide information verifying their account details are accurate. In cases where the XMR Buyer makes a payment late or of the wrong amount, the seller should be prepared to provide this information as well.

For more information see Dispute Resolution.

Note

For SEPA payments from banks outside the European Economic Area (e.g: GB, CH), it is often necessary to provide the address of the payee in payment transactions. It usually works if the address is only approximately correct (e.g: City of your bank and a valid street address in that city) Trading partners can discuss this in Haveno's integrated chat.